FAQs

Frequently Asked Questions

Find answers about Resodro AI, including features, pricing, usage limits, billing, account management, and how your AI Copilot works.

General

What is Resodro AI?

Resodro AI is the AI-native Career Copilot that actively works on your career from end to end. It analyzes your career, builds and refines your career materials, prepares you for interviews, identifies relevant opportunities, develops your career strategy, and continuously adapts every output as your goals and profile evolve.

Why is Profile so important?

Profile stores your experience, education, skills, projects, and career goals (target role, industry, location, work preferences, and more) that powers your AI-native Career Copilot. Incomplete or outdated Profile details mean weaker results by your copilot. You can import profile from a resume to get started faster.

What are AI usage tokens?

AI usage tokens are the shared limit across all features for AI usage. Each plan includes a monthly token allowance shown on pricing (for example as 5M for five millions of tokens). Heavier AI use draws more from that budget; lighter use draws less. When included tokens run out, AI features that need them may pause till the monthly reset, or until you add AI credits on eligible plan (Pro+ plan allows adding AI usage credits).

How are feature limits different from AI tokens?

They’re two complementary controls. Feature limits cap how many times you can run specific actions (for example interview sessions, perspective analyses, or resume generations). AI tokens measure the overall AI compute budget behind those actions. You can hit a feature cap even with tokens left, or exhaust tokens while still having feature allowance. Both reset every month on subscription plans.

What happens when I hit a limit?

You’ll see a plan-limit notice and options to wait for the monthly reset or upgrade. For Pro+, feature limits are typically unlimited but if included AI usage tokens are exhausted, you can buy AI usage credits so AI work can continue.

Where can I see what I’ve used?

Track usage under Usage section of the Settings that also shows activity history of usage events. Payments is where you manage plans, billing actions, and credit top-ups.

What happens when I upgrade, downgrade, or cancel?

Upgrades on an active subscription are generally prorated for your billing cycle. You can cancel renewal anytime; access continues through the current period. If a plan change is scheduled, you can manage or abort it from Payments when that option is available.

What purchase protections do you offer?

Resodro AI offers a 7-day money-back guarantee, cancellation option to cancel anytime, and secure checkout. For issues, use in-app Help for 24/7 support. For privacy and notification control, use Settings (including notification preferences and privacy-related choices).

Where do I update my payment method or invoices?

Open Manage in Payments section in the Settings to enter the customer billing portal when it’s available for your account. That’s the place for payment methods and related billing administration.

Is my information secure?

Resodro AI uses technical and organizational safeguards designed to protect your data, including encryption in transit, access controls, and other security practices.

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Whether you're applying for your next role, preparing for interviews, or planning your long-term growth, Resodro AI simply works for every step of your career journey. Your AI-native Career Copilot helps you stay ready for every opportunity.

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